Sample workshop / 4 hours
Conflict Navigation
Handle differences with clarity and composure.
Handle differences with clarity and composure.
A development workshop for recognising unhelpful conflict patterns and practising more constructive responses. It uses reflection and suitable workplace scenarios to help participants prepare for difficult conversations.
Who it is for: Teams and people leaders.
Learning objectives
- Recognise personal conflict patterns.
- Identify assumptions that can intensify a disagreement.
- Practise reframing and a constructive response.
- Prepare one real conversation with a clear purpose.
Before the session
Spectrum meets with the sponsor to clarify the intended outcomes and select suitable workplace examples. Where an assessment is included, participants complete it before the session. We agree on any preparation, accessibility needs and the appropriate format for the group.
Assessment option: Everything DiSC Productive Conflict. The final proposal confirms what is included.
Sample agenda
Sample Spectrum agenda. Timing and activities are tailored to your group; this is not the publisher’s prescribed curriculum.
| Time | Focus | What we do |
|---|---|---|
| 00:00–00:25 | Set a constructive foundation | Agree on boundaries and select appropriate learning examples. |
| 00:25–01:15 | Explore conflict styles | Connect profile insights to familiar reactions. |
| 01:15–01:50 | Identify unhelpful patterns | Discuss the impact of common conflict behaviours. |
| 01:50–02:05 | Break | Reflection and reset. |
| 02:05–03:00 | Reframe the moment | Work through the link between thoughts and responses. |
| 03:00–03:40 | Practise a conversation | Rehearse a constructive response in pairs. |
| 03:40–04:00 | Agree on next steps | Set personal commitments and team discussion habits. |
After the workshop
Participants identify one or two actions they can apply in their own work. The sponsor can reinforce those commitments through a manager conversation or team check-in. A follow-up session can review what participants tried, what they learned and what support they need next.
Shape the session around your team
Tell us about the participants, the challenge, your preferred date and whether delivery will be in person or virtual. We will recommend a scope and quote covering the agreed assessment, facilitation and support. A shorter session may need a narrower learning objective rather than a compressed version of every activity.
A useful first conversation
What would you like to change?
Tell Kyle about your team, your challenge and what a better outcome would look like. We’ll help you identify a practical next step.