Illustrative project scenario · Not a client result
From occupant feedback to building priorities
An example of how an occupant-survey engagement could support a building team’s LEED documentation and improvement planning.
The context
A building team is preparing a project submission and needs to understand the applicable occupant-survey requirements. It also wants useful feedback from tenants about the experience of working in the building.
The approach
Spectrum would first align the survey scope with the project’s LEED professional. The team would agree on the relevant rating system and pathway, intended occupants, questionnaire, timing and reporting. Invitations and reminders would then be coordinated with tenant contacts, followed by aggregate analysis and a findings discussion.
Project elements
- An agreed questionnaire and administration plan
- Occupant communications and participation monitoring
- Aggregate results and an administration summary
- A findings discussion with proposed follow-up actions
What this example establishes
The intended output would be a documented survey process and a clearer set of occupant-feedback themes for the building team to consider. This scenario does not claim a completed Spectrum project, achieved LEED credit or certification result.
A useful takeaway
Survey requirements should be established before launch. Useful building feedback and a valid certification submission are related goals, but they are not automatically the same thing.
A useful first conversation
What would you like to change?
Tell Kyle about your team, your challenge and what a better outcome would look like. We’ll help you identify a practical next step.